Ada answers your customers on WhatsApp, after hours too.
It answers questions with your business information, identifies what each customer needs and leaves the conversation ready for your team when needed.
Onboarding is scheduled, with limited spots. First we review your business and confirm your number is eligible.
GC Digital System · Tech Provider for Meta’s WhatsApp Business Platform
From unanswered messages to customers served.
You connect your WhatsApp
With our team and without sharing passwords: you authorize your number from your Meta Business account through Meta’s official flow. We first check that your number is eligible.
Ada learns your business
You share your services, prices, hours and FAQs. We set Ada up with that information and your tone, and test it with you before activation.
Ada answers, after hours too
Ada answers your customers’ questions and identifies what each one needs. When a conversation needs a person, Ada leaves it ready for your team.
Service for your WhatsApp, with your business information.
You decide when Ada steps in
Your team replies first. If the time you set passes and nobody answers, Ada takes it. After hours too.
Identifies what each customer needs
Answers frequent questions and leaves the conversation ready for your team when a person is needed.
Natural conversation, no menus
No buttons or fixed flows. Ada understands what your customer writes and replies with your business information.
Hands off to your team
When a customer needs a person, Ada flags it for your team. If someone on your team replies, Ada steps back.
Your number stays yours
It stays under your business in your Meta account. Ada works only with your authorization.
Browser inbox
Your team sees conversations and replies from the browser, and can take a conversation or hand it back to Ada.
Three ways to have Ada answering your WhatsApp.
Each business is quoted based on its scope. Onboarding is scheduled, with limited spots: first we review your business and confirm your number is eligible.
- Your number stays yours
- 1 WhatsApp number
- Ada replies with your business information, in your tone
- Hybrid mode: your team replies first and Ada steps in if nobody answers
- Hands the conversation to your team when a person is needed
- Browser inbox to see and answer your conversations
- Everything in Essential
- Inbox access for several people on your team
- Your team takes a conversation or hands it back to Ada
- Full setup done by our team
- Ada set up with your services, prices and processes
- Connection through Meta’s official flow, subject to your number’s eligibility
- One monthly update of your information
- Incident support
Frequently asked questions
GC Digital System · Tech Provider for Meta’s WhatsApp Business Platform
Is this an official integration?
GC Digital System holds Tech Provider status for Meta’s WhatsApp Business Platform. Ada connects to your number through Meta’s official flow, without sharing passwords, to reply to messages and hand conversations that need a person over to your team.
This is a company status, not a Meta certification of Ada. Connection is not instant or guaranteed: it depends on your WhatsApp Business number being compatible and eligible, and Meta approves accounts. We review your case with you first.
Does it work with my current number?
It depends on your number’s eligibility, which Meta defines. Before activating, we review your case with you and walk you through the options.
How much does it cost?
Each business is quoted based on its scope. The monthly fee and the setup are quoted separately, and we confirm both before activating the service.
When can I start?
Onboarding is scheduled, with limited spots. First we review your business and confirm your number is eligible.
Does Ada answer phone calls?
No. Today Ada works through WhatsApp messages. It does not answer phone calls.
Yournextcustomermaywriteafterhours.Whoisgoingtoanswer?
Talk to our team: we review your number, your business and the scope before activating Ada.
GC Digital System · Tech Provider for Meta’s WhatsApp Business Platform